Privacy Policy and Membership Agreement

This Privacy Policy and Membership Agreement applies to all users who visit the TopazeTravel.com website and benefit from its services. By accessing TopazeTravel.com or using its services, you are deemed to have accepted the terms outlined below.

1. Security of User Accounts

The security of user accounts on TopazeTravel.com is the sole responsibility of users:

• Do not share your username and password with third parties.
• It is recommended to create strong and unique passwords (using uppercase/lowercase letters, numbers, and special characters).
• If you lose your password or suspect its security is compromised, change it immediately.

TopazeTravel.com is not responsible for unauthorized access to user accounts or any consequences arising from password sharing.

2. Use of Personal Data

TopazeTravel.com processes and uses users' personal data in compliance with the Personal Data Protection Law No. 6698 (KVKK).

Your personal data may be used for the following purposes:

• To provide the services you request.
• To execute booking processes and support services.
• To improve and personalize the website's services.
• To offer marketing, campaign, and promotional information.
• To prevent and detect unlawful activities.

For more details, please review our Personal Data Protection Disclosure.

3. Cookie Policy

TopazeTravel.com uses cookies to enhance user experience and improve website performance.

• Cookies are small files stored on your device and used to analyze user activities.
• Users can block cookies by changing their browser settings.

For further information, please visit our Cookie Policy page.

4. Security Measures

TopazeTravel.com implements various technological measures to ensure the security of user information:

• SSL Certificate: All data transmissions are encrypted for protection.
• Credit Card Security: Credit card information is used only during payment and is completely deleted after the transaction.
• 3D Secure Payment: The 3D Secure payment system is utilized for safer transactions.

5. User Obligations

By using the TopazeTravel.com website, users agree to comply with the following rules:

• Do not share misleading, offensive, or unlawful content.
• Provide accurate and complete information during booking and payment processes.
• Do not use the website for unauthorized or commercial purposes.

6. Membership and Booking Conditions

For bookings made through TopazeTravel.com, the terms set by each product or service provider apply:

• Users are deemed to have accepted the cancellation and refund policies of the respective product or service provider.
• Special conditions set by service providers apply to early bookings, campaigns, and special offers.
• Users should carefully review non-refundable options and be aware that such bookings may not be eligible for refunds.

7. Membership Cancellation and Communication Preferences

• Users may cancel their membership at any time by sending a request to [email protected].
• If you do not wish to receive marketing and campaign communications, you can unsubscribe by following the instructions in the emails or SMS messages sent to you.

 

8. Dispute Resolution

In case of any disputes related to TopazeTravel.com, the laws of the Republic of Turkey shall apply, and the Antalya Courts and Enforcement Offices shall have jurisdiction.

9. Additional Provisions

• Booking Terms: Users commit to adhering to the terms set by product providers at the time of booking.
• Campaign and Price Guarantee: Price changes may occur during campaign periods. Users should review the campaign terms and validity periods before booking.

Last Updated: December 16, 2024

By using TopazeTravel.com services, you agree to this policy. For inquiries, please contact us at [email protected].